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Shipments and returns
Your pack shipment
Packages are generally dispatched within the same day of placing the order, time permitting, and are shipped via Fed Ex with tracking and drop-off without signature. If you prefer delivery by Fed Ex Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
fees include handling and packing fees as well as postage costs on
oversized products. Handling fees are fixed, whereas transport fees vary
according to total weight of the shipment. We advise you to group your
items in one order. We cannot group two distinct orders placed
separately, and shipping fees will apply to each of them. Your package
will be dispatched at your own risk, but special care is taken to
protect fragile objects.
Boxes are amply sized and your items are well-protected.
*Overweight/Oversized products may not qualify for free shipping. Shipping charges for these products will be displayed below product price if applicable.
- ADA Freshwater Planted Products
- Aeration Products +-
- Auto Top Off Systems & Components +-
- Betta Products
- Bundled Products -"Bigger Discounts"
- Camera/Video Gear
- Chillers - Aquarium Cooling +-
- Cleaning and Maintenance Tools +-
- Controllers & Monitors +-
- Dosing Pumps and Accessories
- Feeding Implements- Auto Feeders
- Filtration +-
- Food for Fish and Invertibrates +-
- Freshwater Plant Supplements +-
- Freshwater Plant Accessories +-
- Glues and Aquascape Epoxies
- Heaters +-
- LED Lighting +-
- T-5 Lighting +-
- Medications and Treatments
- Overflow Boxes
- Pond Products +-
- Powerheads +-
- Protein Skimmers +-
- Pumps - Flow and Pressure +-
- Supplement and Trace Elements +-
- Reverse Osmosis Products +-
- Testing +-
- Ultraviolet Sterilizers +-